Privacy Policy

At Little Dutch Store, we cherish the trust you place in us when shopping for your little ones. Just as we carefully select our baby essentials with safety and quality in mind, we approach your privacy with the same thoughtful consideration. This policy explains how we collect, use, and protect your personal information with the warmth and transparency you’d expect from our Dutch-designed collections.

1. Information We Collect

We collect information to provide you with seamless shopping experiences across our global marketplace:

• Personal Details: Name, email address, shipping/billing addresses, and phone number when you create an account or place an order
• Payment Information: Encrypted payment details (credit card numbers are processed but never stored on our servers)
• Purchase History: Records of your orders and product preferences
• Device & Browsing Data: IP address, browser type, and pages visited to improve our website
• Communication Records: Emails and messages sent to our customer care team

2. How We Use Your Information

Like our thoughtfully designed baby products, we use your data with purpose and care:

• Process your orders and deliver Dutch-designed essentials worldwide
• Provide personalized recommendations (just like suggesting the perfect baby gym for developmental stages)
• Improve our website functionality and product offerings
• Send order confirmations and shipping updates
• Respond to your inquiries with our signature warmth and attention
• Prevent fraud and enhance security (with the same diligence we apply to product safety standards)

3. Data Sharing & Disclosure

We treat your information as carefully as we would our own children’s:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping, and website operations under strict confidentiality agreements
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, with appropriate privacy protections
• We never sell your personal information to third-party marketers

4. Data Storage & Security

We protect your data with the same high standards as our baby products:

• Military-grade 256-bit SSL encryption for all transactions
• Secure servers with limited access controls
• Regular security audits and monitoring
• Data retention only as long as necessary for business or legal purposes
• International data transfers managed in compliance with applicable laws

5. Your Rights & Choices

You have control over your information, just as you do in selecting the perfect baby essentials:

• Access, update, or delete your account information
• Opt-out of marketing communications (though we’ll miss sharing our latest collections with you)
• Request a copy of your personal data
• Withdraw consent where applicable
• Lodge complaints with data protection authorities

6. Cookies & Tracking Technologies

Our website uses cookies – small digital helpers that make your experience smoother:

• Essential Cookies: For basic functions like shopping carts and secure checkout
• Performance Cookies: Help us improve how our website works
• Functional Cookies: Remember your preferences (like currency selection)
• Advertising Cookies: Show you relevant products (when permitted)
• You can manage cookie preferences through your browser settings

7. Children’s Privacy

While we specialize in products for children, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

8. Policy Updates

We may occasionally update this policy, just as we refresh our product collections. Significant changes will be communicated through our website or email.